Shipping Policy

Last Updated: 28/06/24.

At Light and Dark Clothing, we strive to provide efficient and reliable shipping services to ensure your purchases reach you in a timely manner. Please review our shipping policy for information on processing times, shipping options, and delivery times.

1. Processing Time

Orders are processed within 1-3 business days (excluding weekends and bank holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

2. Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

We offer the following shipping options:

Standard Shipping:
[Estimated delivery time: 3-7 business days]
Express Shipping:
[Estimated delivery time: 1-3 business days]
International Shipping:
Delivery times and costs vary based on destination.

3. Shipping Confirmation and Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order through the carrier’s website.

4. Shipping Destinations

We currently ship to addresses within the United Kingdom and select international destinations. If your country is not listed at checkout, please contact us for more information.

4. Customs, Duties, and Taxes

Light and Dark Clothing is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Delivery Issues

If you experience any issues with your delivery (e.g., missing, lost, or damaged packages), please contact us immediately at [email address] or [phone number]. We will work with the carrier to resolve the issue as quickly as possible. Please ensure that the shipping address provided at checkout is accurate. We are not responsible for orders shipped to incorrect addresses provided by the customer.

6. International Shipping Policy

Delivery times for international orders may vary depending on the destination country and customs processing times. Customers are responsible for any additional fees, including customs duties and taxes, that may apply upon arrival in the destination country.

7. Changes to This Policy

We reserve the right to update or change our shipping policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically for any updates.